What Yawp keeps, and why.

Yawp is an assistant that makes phone calls and sends email on your behalf. Doing that requires holding real content — the errands you delegate, the calls it makes, the mail it sends. This page says exactly what is collected, who touches it, and how to make it go away.

Effective 2026-08-31 · Yawp · [email protected]

What we collect

Account data — your name and email address, managed through our sign-in provider (Clerk).
Errand content — the briefs you delegate: goals, constraints, contact details of the people you ask Yawp to reach, and the conversation you have with your assistant.
Call data — for calls Yawp places or answers: the numbers involved, timing, live transcripts, and call audio processed by our telephony provider. Yawp states on the call that it is an AI assistant.
Email content — messages Yawp sends on your behalf and replies it receives, including the approval drafts you review. Every outbound message carries a visible disclosure line.
Usage and billing — which errands ran, what they consumed, and subscription state. Card details go directly to Stripe; we never see the number.
Technical logs — request logs and diagnostics that keep the service working, including a short-lived trace of what our voice pipeline actually said aloud on a call.

How we use it

To run your errands — that is the product. Errand content is sent to large-language-model providers to draft messages and conduct calls; call audio is transcribed to drive the live conversation; email content is transmitted to its recipients. We also use aggregate usage to operate, debug, and bill the service. We do not sell personal data, and we do not use your errand content to advertise to anyone.

Who processes it

Yawp runs on a small set of processors, each for one job:

Clerk — sign-in and account identity.
Twilio — placing and carrying phone calls.
Postmark — sending and receiving email.
Stripe — subscriptions and payments.
LLM providers (Anthropic; optionally OpenAI or Google, depending on configuration) — drafting and conducting conversations. Errand content is sent to them to do that work.
Railway — hosting and databases.

Calls and recording

Calls Yawp participates in are transcribed, and transcripts are kept with the errand so you can see what was said. Yawp discloses on the call that it is an AI assistant. You are responsible for only directing calls you are allowed to make — including any consent-to-record rules that apply where you and the person you are calling live.

How long we keep it

Errand content, transcripts, and email history stay in your workspace for as long as your account is active, so your history remains yours to consult. Low-level voice diagnostics are kept about 30 days, then deleted automatically. Closing your account removes your workspace data from the live systems; residual copies in backups age out on the backup schedule.

Your choices

Access or deletion — email [email protected] from your account address and we will export or delete your data.
People Yawp contacts— anyone who receives a Yawp message can reply asking not to be contacted, and the errand's owner is told to stop. See how Yawp works.

Children

Yawp is not directed at children and is not for use by anyone under 13.

Changes and contact

When this policy changes, the effective date above changes with it. Questions: [email protected].